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Frequently Asked Questions
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Our passengers often ask the following questions. If you have a question that is not
answered below, please contact us by email or call for an immediate answer:
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How will we locate our driver after the flight arrives?
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Your driver will meet you at the exit from the customs hall inside
the airport terminal. Drivers will hold a sign with your name written
upon it. The airport terminal can be very crowded, therefore if you cannot
locate your driver, please contact us immediately on 079 6190 3275, so we can
call the driver and arrange an easy meeting point for you in the terminal.
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What will happen if our flight gets delayed?
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We operate 24 hours and monitor all incoming flights. So it does not matter how
delayed your flight is, or how early it is, there will be a driver waiting for you
at no extra cost.
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How long will the driver wait for us to clear customs?
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The driver will normally wait 80 minutes for you before he makes any
enquiries. He will check with the information desk and page your name
and wait another 10 minutes for you before he leaves the terminal.
We strongly recommend that you call us, if you think it will take more
than one hour to leave customs, so we can tell the driver to wait for you.
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What methods of payment are acceptable?
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We accept cash in pounds sterling, US dollars, pounds sterling travellers cheques
and all major credit cards which are subject to nominal c/charge
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How long does the journey take from the airport to London City?
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It takes 35-60 minutes from Heathrow and 55-75 minutes from
Gatwick to London City, depending on the time of the day and traffic conditions.
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Can your office contact the driver while he is in the airport terminal or driving?
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Yes we can contact with all drivers as every driver carries a cell phone.
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Do we do other transfers apart from airport trips?
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Yes. We offer shopping trips, sightseeing tours and hourly/daily hire at a very competitive rate.
British Carways are well trained, experienced, courteous, and knowledgeable who also can
provide you sightseeing tours of London, Stonehenge, Bath, Cotswold and Oxford.
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Our Fleet and Drivers
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All our cars are fully insured and licenced by public carraige office. Our fleet consists
of sedan car service, executive car services, mercedes chauffeur car west london,
E-Class mercedes, S-Class mercedes, standard mini vans, large mini vans, mini buses,
6 seater van, 7-14 seater minibus.
Most of the cars fitted with setalite nevigation systems that helps our drivers to
choose the best and quickest routes for your destinations.
All our drivers are well trained experienced, courteous and knowledgeable. All our
drivers are registered with the public carraige office. Our london chauffeur service
is driven by experienced collar and tie london chauffeurs who also are knowledgeable
in london sightseeing tours, stonehenge, bath, cotswold, oxford and cambridge for
private individuals and small groups.
For a Quick Quotation, Please Email Us and we will reply to you within a few hours.
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